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Rising to the challenges of COVID-19

As businesses look to adapt in a fast-changing world, Windmill's expert solutions and service are ready to help, however we can.

Emergency AP Automation in 30 Days

Having outsourced their Accounts Payable to India, the USA-headquartered business was no longer able to process invoices, pay vendors or deliver product in a timely manner, after India imposed its COVID-19 stay at home curfew. Windmill's solution:

  • enabled them to process payables within their USA offices
  • utilized local staff working from home
  • was virtually deployed end-to-end within 3 weeks.

Processing COVID-19 Emergency Claims

With key members of the team working from home, the business was struggling to process paper claims, leaving customers unsupported and unhappy. Windmill's solution:

  • deployed an electronics form solution, converting paper forms to a fillable website form
  • enabled policy holders to attach any necessary documentation
  • electronically gathered data and directly fulfilled the line of business application, allowing the business to process payments to their customers more quickly.

Accelerated Delivery of 45,000 Emergency Loans

To help mitigate the effects of the pandemic, the government asked the bank to process all small and medium sized emergency assistance loans. Receiving more than 45,000 loan requests within three days slowed down their processing speed. Windmill's solution:

  • expanded their current solution to make the capture of documents available to an additional 50 account managers
  • enabled the extraction of data from new loan applications, allowing the delivery of data to their line of business application for faster processing.

Deployed Emergency Mobile Deposit Solution

COVID-19 affected the business's ability to process incoming cheque payments and deposit funds in the bank, leading to strains in the cashflow. Windmill's solution:

  • utilized mobile technology, allowing key customers to process cheques via images from iPhone and Android devices
  • processed cheque images through the company's current infrastructure, to update cash application on payments
  • sent cheque images to the bank for deposit of funds.

We pride ourselves on being...


We help you navigate each step of the automation process.


We’ve been helping to make teams more productive since 2005.


Our project managers have one goal: to put our customers first.


Our customer solutions team is made up of experts in the field.