Having outsourced their Accounts Payable to India, the USA-headquartered business was no longer able to process invoices, pay vendors or deliver product in a timely manner, after India imposed its COVID-19 stay at home curfew. Windmill's solution:
With key members of the team working from home, the business was struggling to process paper claims, leaving customers unsupported and unhappy. Windmill's solution:
To help mitigate the effects of the pandemic, the government asked the bank to process all small and medium sized emergency assistance loans. Receiving more than 45,000 loan requests within three days slowed down their processing speed. Windmill's solution:
COVID-19 affected the business's ability to process incoming cheque payments and deposit funds in the bank, leading to strains in the cashflow. Windmill's solution: